And now, Symantec gets it all right
It’s refreshing to regale a vendor with kudos for customer service performed expertly. The beneficiary of my admiration today is Symantec.
Symantec gets it all wrong
It’s no fun for any company when its chief operating officer sticks his foot in his mouth or when that same foot is used to kick its resellers in the ass.
Astaro Targets Symantec Resellers in Bold Channel Promotion
The fingerpointing at Symantec continues, in a soap opera-esque quagmire of executives with foot-in-mouth syndrome, PR spin and angry and confused channel partners. Competitors have wasted no time in taking advantage of the situation, and may well succeed in pulling away some of Symantec's best channel partners. The unanswered question is of course, will Symantec care, or will they be glad to see them go?
Symantec does damage control to soothe channel partners
Everyone's talking about Symantec's changes to its channel partner program, in which certain large deals were taken direct. Symantec downplayed the move, indicating that only a few large accounts were involved, and the SMB segment still remains channel-based.
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Crimeware: Understanding New Attacks and Defenses
By Markus Jakobsson, Zulfikar Ramzan
Published Apr 6, 2008 by Addison-Wesley Professional. Part of the Symantec Press series.
Enter now! | Official rules | Sample chapter
Securing VoIP Networks: Threats, Vulnerabilities, and Countermeasures
By Peter Thermos, Ari Takanen
Published Aug 1, 2007 by Addison-Wesley Professional.
Enter now! | Official rules | Sample chapter
